Shipping & Returns


Posta Romana (cash payment)
Delivery time: 3-4 working days
Charge: 20 RON

Fan Courier (cash payment)
Delivery time: 1-2 working days

Products Return
ACCEPT RETURNS on all products sent by post / courier for any reasona ( mismatch measures, etc.).
Under the laws of Romania, you can return items purchased on www . incutie . ro within 10 days of their purchase. Legislation apply to individuals.

So, you, the consumer, have the right to cancel the distance contract, within 10 days without penalty and without giving any reason.

Main condition for return acceptance: returned product must be free of defects, as in the condition it was delivered, and it will be sold at the same price. If product is found not to meet this condition, we reserve the right to refuse it.

Return Procedure: The client sends the package without refund, paying shipping, and then we send the value of the product by postal / bank transfer or replace the product with another product indicated by the client. In the latter case, we pay shipping. .

Return Addresss: Tinica Neculai-Codrut PFA, Bd. N. Grigorescu nr. 29A, bl. N22 , sc. B, ap. 46, cod 030437,  Bucharest. All of these terms and conditions are provided in:

Ordinance no. 130/2000 on the legal regime of distance contracts. 

Law no. 51 of 21/01/2003 to approve Government Ordinance no. 130/2000 on the legal regime of distance contracts

For any details or clarifications on the products return please contact us by email at .